Data privacy information

1.Responsible person, processor

1. Saki Corporation, 3-1-4, Edagawa, Koto-ku, Tokyo 135-0051 Japan (“we“ or “us”) provides the website as the “controller” (e.g. within the meaning of Art. 4 No. 7 EU General Data Protection Regulation; “GDPR”), as the “data user”, as the “body corporate” or as otherwise designated in a comparable role under other applicable laws and regulations. 
2. Should you have any questions concerning data privacy law, our data protection officer is available for you. You can reach him under Saki Corporation, 3-1-4, Edagawa, Koto-ku, Tokyo 135-0051 Japan, Contact form

2.General information about processing of personal data

1. We only process personal data, if this is required for providing a functional website and our content and services. In general, we only process your personal data with your consent. In cases where prior consent is not feasible, we only process your personal data if legal provisions permit such data processing.
2. We will use secure methods to delete or permanently de-identify your personal data when it is no longer required for the purposes for which we have collected or used it in accordance with this privacy notice. Data may also be stored, if this is intended by lawmakers of applicable laws or other regulations to which the controller is subject. The data will also be blocked or deleted, when a storage period required by the above-mentioned standards ends, unless further storage of the data is required for contract conclusion or performance.
3. When you contact us by e-mail, through a contact form or by registering on our website, we will save the data supplied by you to process your questions/enquiries. We will delete the data collected in this context, once storage is no longer required, or limit processing thereof, if legally mandated retention periods apply.
4. If you provide personal data that we have not requested (unsolicited information) you thereby give consent for use by us. If we could not have solicited such personal data and if it is lawful and reasonable to do so, we will destroy or de-identify the information.
5. If we use commissioned service providers for individual functions included in our offer or wish to use your data for promotional purposes, we will inform you in detail about these processes as described below. We will also name the criteria defined for the duration of storage.
6. Our data processing in connection with this website is lawful, inter alia, if (1) you have given express or tacit consent (based on Art. 6 para. 1 lit. a) GDPR); (2) it is necessary for the fulfilment of a contract between you as the concerned party and us (based on Art. 6 para. 1 lit. b) GDPR); (3) we have a legitimate interest in ensuring the functionality and error-free operation of the website, which outweighs your rights and interests in the protection of your personal data (based on Art. 6 para. 1 lit. f) GDPR); (4) the data is anonymized; (5) the processing is necessary to exercise rights in judicial, administrative, or arbitration proceedings; (6) the processing is necessary for an emergency that threatens the life, health, or security of an individual; (7) the processing is clearly in your interests and consent cannot be obtained in a timely way; or (8) otherwise permitted under applicable law or a resolution by a competent authority (“Justified”).

3.Collection of personal data when you visit our website

1. If you use our website purely for information purposes, that is, if you do not register or otherwise transmit information, we only collect the personal data transmitted to our server by your browser. If you wish to view our website, we will collect the following data required for technical purposes to display our website and ensure stability and security. 
   • ΙP address
   • Date and time of access
   • Time zone difference from Greenwich Mean Time (GMT)
   • Contents of the request (specific site)
   • Access status/HTTP status code
   • Data volume transferred
   • Website where the request originated
   • Computer or mobile device type
   • Screen resolution 
   • Browser type and version
   • Operating system and its interface
   • Language and version of the browser software.
2. In addition to the above-mentioned data, “cookies” are saved on your computer when you use our website. Cookies are small text files saved on your hard drive in association with the browser you use and used to transmit certain information to the body responsible for setting the cookie (in this case, us). Cookies cannot execute programs or transfer viruses to your computer. They are used to make the overall web presence more user-friendly and effective by allowing us to respond to you when you return to our services. Cookies are also used to enhance the secure use of our services.
3. Use of cookies:
   a) This website uses the following types of cookies, the extent and function of which is described below:
   – Transient cookies (see b)
   – Persistent cookies (see c).
   b) Transient cookies are deleted automatically, when you close your browser. This includes in particular session cookies. These save a so-called session ID, which permits association of various requests by your browser to a single session. This allows your computer to be recognized when you return to our website. These session cookies are deleted, when you log out or close your browser.
   c) Persistent cookies are deleted after no more than three months. You can delete the cookies in the security settings of your browser at any time.
   d) You can configure your browser settings as desired and, for instance, reject third-party cookies or all cookies. We would, however, like to notify you that you may not be able to use all functions of this website, if you do so.
   e) We use cookies to identify you during follow-up visits, if you have an account with us. Otherwise, you would have to log in again each time you visit.
   Change cookie settings
4. This processing of your data is lawful (based on Art. 6 para. 1 lit. f) GDPR, or otherwise Justified).

4.Application options

You have the option of sending a job application through our website or by e-mail. If you send an application, we collect and save the data you enter in the input mask or send us by e-mail. We process your data exclusively for the purpose of your application. If we cannot offer you a job, we store your data for no longer than six months after the end of the application process. This processing of your data is lawful (based on Art. 6 para. 1 lit. b) GDPR, or otherwise Justified).

5. Newsletter

1. With your consent you can subscribe to our newsletter, which we use to inform you about current interesting offers.
2. We use a “double-opt-in” process for subscription to our newsletter. That means we send an e-mail to the indicated e-mail address after you have subscribed, asking for your confirmation that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. Moreover, we save your IP addresses and the times of registration and confirmation. The purpose of this process is to adequately document your registration and to investigate any potential misuse of your personal data.
3. The only obligatory information for receiving our newsletter is your e-mail address. Additional data can be provided separately on a voluntary basis and is used to address you in a more personal manner. After your confirmation, we store your e-mail address to be able to send you our newsletter. This processing of your data is lawful (based on Art. 6 para. 1 lit. a) GDPR, or otherwise Justified).
4. You can withdraw your consent to receiving the newsletter at any time and unsubscribe from the newsletter. To withdraw your consent, click on the link provided in each newsletter e-mail, contact us or send a message to the previously indicated contact data.
5. We would like to notify you that we evaluate your user behavior when sending our newsletter. For this evaluation, the sent e-mails contain so-called web beacons or tracking pixels, i.e. one-pixel image files saved on our websites. For evaluation, we associate the data indicated in section 3 and the web beacons with your e-mail address and an individual ID. Links contained in the newsletter also contain this ID. The data acquired in this fashion is used to create a user profile, so that we can customize our newsletter for you, based on your individual interests. We detect when you read our newsletter and which links you click and use this information to determine your personal interests. We then connect this data to the actions taken by you on our website.
   You can object to this tracking at any time by clicking the separate link provided in each e-mail. The information is saved as long as you are subscribed to our newsletter. After unsubscribing, we save the data on a purely statistical and anonymous basis. Moreover, this tracking method is impossible, if you have deactivated images by default in your e-mail program. However, if you do so, our newsletter is not displayed in full and you may not be able to use all functions. If you display images manually, the above-described tracking method is activated. This processing of your data is lawful (based Art. 6 para. 1 lit. a) GDPR, or otherwise Justified).

6. Use of Google Analytics

1. Our website uses Google Analytics, a web analytics service of Google Inc. (“Google”). Google Analytics also uses cookies. The information on your use of our website generated by the cookie is generally transmitted to a Google server in the USA and stored there. As we have activated IP anonymization on this website, your IP address will, however, first be abbreviated by Google before any transmission to the USA. The full IP address is only transmitted to a Google server in the USA and abbreviated there in exceptional cases. On our behalf, Google uses this information to evaluate your use of the website, to compile reports on website activities and to provide us with further services connected to website use and internet use.
2. The IP addresses transmitted in connection with Google Analytics will not be associated with other data stored by Google.
3.  You can prevent storage of cookies by making the appropriate settings in your browser software or changing the cookie settings on our website; we would, however, like to point out that, if you do so, you may not be able to use all functions of this website to their full extent. Moreover, you can prevent collection of the data generated by the cookie and referring to your use of the website (incl. your IP address) by Google and processing of this data by Google, by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
4. This website uses Google Analytics with the extension “_anonymizeIp()“. This means IP addresses are abbreviated before being processed further, preventing association with a person. If the data collected could be associated with your person, this is therefore immediately prevented and the data related to your person is immediately deleted.
5. We use Google Analytics in order to be able to analyze and regularly improve use of our website. We can use the statistics gathered to improve our offered service and make it more interesting for you as a user. The use of Google Analytics and the associated data transmission are lawful (based on Art. 6 para. 1 lit. a) GDPR, or otherwise Justified).
6. Information of the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User terms: https://www.google.com/analytics/terms/us.html, overview on data privacy: https://www.google.com/intl/en/analytics/learn/privacy.html, and data privacy statement: https://www.google.de/intl/en/policies/privacy.

7. Embedding of YouTube videos

1. We have embedded YouTube videos in our website, which are stored on https://www.youtube.com and can be played directly on our website. All of these are embedded in  “extended data protection mode”, i.e. no data relating to you as a user is transmitted to YouTube, if you do not play the videos. Only when playing the videos, the data referred to in the following paragraph will be transmitted. Such data transmission is not subject to any influence on part of us.
2. When playing the videos, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned under section 3 of this privacy information is transmitted irrespective of whether you are logged in through a YouTube user account or whether no user account exists. If you are logged into a Google/YouTube account, your data will be directly associated with your account. If you do not wish to be associated with your profile on YouTube, you must log out prior to activating the button. YouTube stores your data as user profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is also carried out for users who are not logged in to provide tailored advertising. You have a right of objection to the creation of these user profiles, but you must contact YouTube directly in order to exercise this right.
3. This use of YouTube and the associated data transmission are lawful (based on Art. 6 para. 1 lit. a) GDPR, or otherwise Justified). For further information on the purpose and scope of data collection and processing thereof by YouTube, refer to their data privacy policy. It also contains information on your rights and setting options to protect your privacy: https://www.google.de/intl/en/policies/privacy. 

8. Integration of Google Maps

1. Our website uses the services of Google Maps. This allows us to display interactive maps on our website and permits you convenient usage of the map function.
2. When you visit the website, Google receives the information that you have accessed the respective subpage of our website. In addition, the data listed under section 3 of this privacy notice is transmitted. This is the case irrespective of whether or not you have a Google user account and are logged into it. If you are logged into a Google account, your data is associated directly with your account. If you do not wish for your data to be associated with your Google profile, log out before activating the button. Google saves your data as usage profiles and uses it for the purposes of promotion, market research and/or tailoring its website to the users’ needs. In particular, this evaluation is conducted (even for users not logged into a user account) to provide tailored advertising and to inform other users of the social network about your activities on our website. You have a right to object to the creation of these user profiles, but in order to exercise this right, you will have to contact Google.
3. The use of Google Maps and the associated data transmission are lawful (based on Art. 6 para. 1 lit. a) GDPR, or otherwise Justified). For further information on the purpose and extent of data collection and processing thereof by Google as the plug-in provider, refer to Google’s data privacy policy. It also contains information on your associated rights and setting options to protect your privacy: https://www.google.de/intl/en/policies/privacy. 

9. Use of Google Ads Conversion

1. We use the Google Ads service in order to use advertising material (“Google Ads”) to draw attention to our appealing offers on external websites. Based on the ad campaigns’ data, we can determine the level of success of individual promotional measures. We do this to pursue the interest of showing you advertisements of interest for you, of making our website more interesting for you and of achieving a fair calculation of advertising costs.
2. This advertising material is provided by Google through so-called “Ad Servers”. For this purpose, we use Ad Server cookies, which measure specific parameters to determine success, such as how often ads are displayed or how often users click on them. If you reach our website through a Google ad, Google Ads saves a cookie on your PC. These cookies generally become invalid after 30 days and are not intended for identifying you personally. In general, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post view conversions) and opt-out information (identifying that the user no longer wishes to be addressed) are saved together with this cookie as analysis values.
3. These cookies allow Google to recognize your web browser. If a user visits certain pages of an Google Ads customer’s website and the cookie saved on the user’s computer has not expired yet, Google and the customer can detect that the user has clicked an ad and was forwarded to the site. Each Google Ads customer is assigned a different cookie. Cookies can therefore not be tracked through websites of Google Ads customers. We do not collect and process personal data through the above-mentioned promotional measures. We merely receive statistical evaluations provided by Google. Based on these evaluations, we can detect which of the promotional measures used are particularly effective. We do not receive further data through use of these promotional measures. In particular, we cannot identify the users based on this information.
4. Due to the marketing tools in use, your browser automatically establishes a direct connection with the Google server. We have no influence on the extent and further use of the data collected by Google through use of this tool, and therefore wish to inform you based on our own knowledge: Through integration of Ads Conversion, Google receives the information that you have accessed the respective part of our website or clicked on one of our ads. If you are registered with a Google service, Google can associate the visit with your account. Even if you are not registered with Google or have not logged in, the provider may find out and save your IP address.
5. You have different options for preventing participation in this tracking procedure: a) by making the corresponding settings in your browser software, in particular rejecting third-party cookies will ensure that you do not receive third-party ads; b) by deactivating the cookies for conversion tracking by changing the settings of your browser so that cookies from the domain “www.googleadservices.com” are blocked, https://www.google.com/settings/ads, although these settings are deleted, when you delete your cookies; c) by deactivating the interest-based ads of the provider, which are part of the self-regulation campaign “About Ads”, using the link https://www.aboutads.info/choices, although this setting is deleted, when you delete your cookies; d) through permanent deactivation in your browsers Firefox, Internet Explorer or Google Chrome using the link https://www.google.com/settings/ads/plugin. We would, however, like to notify you that you may not be able to use all functions of our website, if you do so.
6. This processing of your data and the associated data transmission are lawful (based on Art. 6 para. 1 lit. a) GDPR, or otherwise Justified). Further information on data privacy at Google can be found at these links: http://www.google.com/intl/en/policies/privacy and https://services.google.com/sitestats/en.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org.

10. LinkedIn Lead Generation

Saki Corporation offers the download of white papers and registration for webinars via the social network LinkedIn. The “LinkedIn Lead Generation” service uses forms for this purpose. Other functions and contents of the LinkedIn service can also be integrated. The service is offered by die LinkedIn Ireland Unlimited Company, 5 Wilton Park, Dublin 2, Ireland. 

If the users are members of the LinkedIn platform, LinkedIn can link the above-mentioned content and functions to the profiles of the users. For the use of such a service, registration is necessary in advance. Which data is collected in each case can be learnt from the respective input forms. The data collected is also transferred to Saki Corporation’s CRM system and stored there with any customer profile. 

The following data in particular is collected as part of the registration process:
– First and last name
– salutation
– email address
– Company name
– Telephone number
– Position
– Country

LinkedIn’s privacy policy can be found at https://www.linkedin.com/legal/privacy-policy 

The use of these tools serves marketing purposes. These purposes are also our legitimate interest in data processing according to Art. 6 para. 1 lit. f GDPR.

11. Remarketing

In addition to Ads Conversion, we use the Google Remarketing service. This is a process through which we wish to address you again. This application allows us to show our ads to you during your subsequent internet use after you have visited our website. For this purpose, cookies are saved in your browser, through which your user behavior when visiting various websites is recorded and evaluated by Google. This allows Google to determine that you have previously visited our website. Based on statements by Google, the data collected for Remarketing is not associated with any personal data which may be stored by Google. In particular, Google states that pseudonymization is used for Remarketing.

12. Use of Google Fonts

We use Google Fonts on our website. This allows us to integrate certain fonts into our website. These fonts are provided by Google through servers in the USA. When accessing our website, your web browser establishes a direct connection to these servers. During this process, the visitor’s IP address, among other things, is transmitted to Google and stored there. 
The use of Google Fonts and the associated data transmission are lawful (based on Art. 6 para. 1 lit. a) GDPR, or otherwise Justified). Further information about Google: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA. Further information on data privacy at Google: https://www.google.com/policies/privacy/

13. Use of Salesforce Services

We employ the customer relationship management system Salesforce, operated by Salesforce.com, Inc., The Landmark at One Market, Suite 300, San Francisco, CA 94105, United States.

Data collected may be stored in Salesforce services, which can be hosted on servers worldwide, including the United States. Salesforce adheres to robust privacy and data protection standards, complying with the EU-U.S. Data Privacy Framework.

1. When a new customer fills out a form for quotation or demo inquiries on our website, they consent to the processing of this data by Salesforce and our sales teams. We store the data you submit until you revoke your consent. This typically includes data such as: Name, contact information (phone and email), company name, and details of the inquiry.
2. When existing customers make maintenance, troubleshooting or parts inquiries, the submitted data will also be processed in Salesforce and noticed by both sales teams in each region and the Japan sales team.
3. When users download brochures from our website, their details are also captured and stored in Salesforce.
4. After the entry of data, customer information is automatically registered in the Salesforce database as a customer lead. This data may be used for marketing activities such as mailings, our sales team may contact them directly, or the information will be shared with our sales partners for timely responses.
5. Salesforce uses cookies that are stored in the user’s browser to enable an analysis of the visitor’s use of our website. The data stored in the cookie is usually transmitted to a Salesforce server and stored.
6. The data transmitted to Salesforce is used on our behalf to evaluate the use of our website, compile reports on website activity, and provide other services related to website and internet usage. If you do not wish cookies to be stored, you can prevent this by setting your browser software accordingly. The processing of your data is lawful because, according to the above, we have a legitimate interest (e.g. Art. 6 para. 1 p. 1 lit. f) GDPR), user consent has been given (e.g. Art. 6 para. 1 p. 1 lit. a) GDPR), or it is otherwise justified. For more information on the processing of personal data by Salesforce, please visit https://www.salesforce.com/company/privacy/